FAQ

Win 10 x BabyStars reports for Mothers Day

Have you bought any baby gifts for friends, family or colleagues in the past 12 months? What did you buy - and who scored the best gifts? Enter our fun, 2-minute baby gifts survey by Friday 9 May 2008 and you could surprise a friend with one of 10 x 45-50 page BabyStars reports (worth $109 each) for Mother's Day!

Men vs women

Men are more likely than women to give a LoveStars report as an anniversary gift (82% vs 64%), birthday gift (37% vs 24%) and for Christmas (19% vs 17%), but women outnumber men in giving LoveStars as an engagement or wedding gift (76% vs 63%), for a Valentines Day gift (58% vs 57%) and for a new relationship/dating (24% vs 7%).

More women than men would give the BabyStars report as a new baby gift (85% vs 79%), christening gift (68% vs 61%), and for Christmas (19% vs 14%), but more men than women would give a BabyStars report for a birthday gift (57% vs 53%), or for a Mothers Day or Fathers Day gift (29% vs 11%).

Membership benefits

Join It's In The Stars for free to receive the monthly horoscope newsletter on the 1st of every month, a special birthday discount on any report, the members-only 2008 forecast and access to the upcoming referral reward program!

  • How do I buy a LoveStars or BabyStars gift report?

    1. Select your LoveStars™ or BabyStars™ gift report. Log in, or register your details to become a new customer on the Your Details page. Click Next Step.

    2. On the Report Details page, enter the first name, surname, gender, birth time (if applicable), city and country. If your town is not listed, please select the next largest city to it. Click Next Step.

    3. Check your report details carefully on the Order Details page. If any of your details are incorrect, please click Edit Details to correct.

    3a. If you have a promotional voucher code, enter it in the box provided and click Recalculate, which will activate the discount and recalculate the new amount.

    3b. Fill out your shipping address. Click Next Step.

    4. On the Purchase page, fill out your credit card details (Visa or Mastercard). Click Buy Now.

    Once your credit card payment has been approved, you will be emailed a receipt and your LoveStars™ or BabyStars™ gift report will arrive via Express Post within 2-5 working days.

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  • I have a gift certificate - what do I do?

    if you have received an It's In The Stars gift certificate for a set amount ($89, $99 or $109), simply select a Love Stars or BabyStars report (with or without birthtime).

    For example, if you were given an It's In The Stars gift certificate for $99, you can select:

    * a LoveStars report (with birthtime known) for $99 (meaning there is no more to pay) OR
    * a BabyStars report (with birthtime known) which costs $109 (making an extra $10 payable at checkout) OR
    * a LoveStars report (with birthtime unknown) which costs $89, which will give you a $10 credit to use towards your next report.

    Simply fill out the birth details and the shipping address you'd like your report sent to. At checkout enter your gift certificate alphanumeric code to recalculate the amount owing (if any). Please note that your gift certificate is valid for one use only.

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  • I have a promotional voucher code - what do I do?

    If you have a promotional voucher code, enter it at the checkout stage. This will activate your discount, and will recalculate the new lower amount owing.

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  • Can I use my promotional voucher code more than once?

    If your promotional voucher code ends in a six digit date ie 311208 (an expiry date of 31 December 2008), while you can use the discount only once per transaction, you may purchase as many reports as you like, until the expiry date.

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  • Do you offer a 100% money-back guarantee?

    Yes. If you’re not absolutely 100% satisfied with your LoveStars™ or BabyStars™ report, simply return your report to It’s In The Stars, PO Box 585, Leichhardt NSW 2040, Australia within 30 days, and we’ll cheerfully refund your money.

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  • I don’t know the time of birth?

    If you don’t know the time of birth for the LoveStars™ or BabyStars™ report, select "Birth time unknown". Your report will be produced basing the time of birth at noon but this is not as accurate and detailed as reports with birth times supplied, so it will be up to 15 pages shorter, and will therefore cost less.

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  • How quickly will I receive my report?
    Once payment has been processed and approved, your report will be produced for Express Posting. Allow 2-3 business days for reports to be Express Posted within Australia and 3-5 business days for reports to be Express Posted overseas.
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  • Can I get a receipt for my purchase?
    Yes. You automatically receive an invoice via email and you can print the receipt page you see after your purchase has been completed.
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  • I want to pay by cheque or EFT

    If you want to pay for your report by electronic funds transfer or cheque instead of by Visa or Mastercard, contact us to arrange it. Once your funds clear, your report will be Express Posted to you.

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  • What gift occasions have LoveStars™ or BabyStars™ reports been bought for?

    LoveStars™ reports have been bought for wedding gifts, engagements, new relationships, new de facto couples, anniversaries, Valentines Day, Mothers Day, birthdays, Christmas and as a romantic bon voyage gift.

    BabyStars™ reports have been bought by customers for new baby gifts, children's 1st birthdays, children starting school, newly blended families, Mothers Day, parents' birthdays, Christmas, baby showers, christenings and for a naming ceremony.

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